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Datenschutzerklärung

Privacy Policy for ADHD Switzerland

Last Updated: September 5, 2025

1. Who We Are

Welcome to ADHD Switzerland. We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

Our website address is: https://www.adhdswitzerland.ch
Our company is: ADHD Switzerland
Contact Email: contact@adhdswitzerland.ch
Location: Sumatrastrasse 25, Zurich, Switzerland

2. What Personal Data We Collect and Why We Collect It

We collect information to provide and improve our services. The types of personal data we collect are explained below.

a) Contact Forms and Booking Forms

When you fill out a contact form or a booking form on our site, we collect the data you provide, which typically includes:

  • First Name and Last Name

  • Email Address

  • Telefonnummer

  • Ihre Nachricht

We collect this information to respond to your inquiries, schedule appointments, and provide you with the information you have requested about our services.

b) Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

c) Google Analytics

We use the Google Site Kit plugin to implement Google Analytics. This service tracks and reports website traffic, helping us understand how visitors interact with our website. Google Analytics collects data such as:

  • Your IP address (in an anonymized form)

  • Your geographic location

  • The pages you visit on our site

  • How long you spend on each page

  • The device and browser you are using

This data is aggregated and anonymized, and we use it to improve our website’s performance and user experience. For more information, please review Google’s Privacy Policy.

d) Security (Wordfence Plugin)

We use the Wordfence security plugin to protect our website from malicious activity. To do this, Wordfence processes visitor IP addresses to block malicious traffic and investigate security incidents. This is a legitimate interest for securing our website and the data of our users.

e) Cookies

Cookies are small text files stored on your device that help our website function correctly and provide a better user experience.

  • Comment Cookies: If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

  • Login Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

  • Content Cookies: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

  • Language Cookies (TranslatePress): Our website uses the TranslatePress plugin to offer multilingual content. This plugin may set a cookie to remember your language preference for subsequent visits.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of this website.

f) Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

3. Who We Share Your Data With

We do not sell your personal data. We only share it with third parties in the following circumstances:

  • Google Analytics: Anonymized data is shared with Google to provide website analytics.

  • Spam Detection Services: Visitor comments may be checked through an automated spam detection service (like Akismet) to prevent spam.

  • Password Resets: If you request a password reset, your IP address will be included in the reset email for security purposes.

4. How Long We Retain Your Data

We retain your personal data only for as long as necessary for the purposes for which it was collected.

  • Contact Form Entries: We retain submissions for a period of two years for customer service purposes, but we do not use the information submitted through them for marketing purposes.

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

  • Registered Users: For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

5. What Rights You Have Over Your Data

You have several rights concerning your personal data:

  • Right to Access: You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

  • Right to Erasure: You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (e.g., medical records or billing information, which are kept separately and securely).

  • Right to Rectification: You can request that we correct any inaccurate personal data we hold about you.

To exercise any of these rights, please contact us at contact@adhdswitzerland.ch.

6. Where Your Data Is Sent

Our website is hosted on servers located in the European Union. As mentioned, data may be sent to third-party services for specific functions:

  • Visitor comments may be checked through an automated spam detection service located outside of Europe.

  • Data processed by Google Analytics may be stored on Google’s servers worldwide.

We take steps to ensure that any data transfer complies with applicable data protection laws.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@adhdswitzerland.ch.

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